Operations Manager

Jewish Council on Urban Affairs


Chicago, IL


The mission of the Jewish Council on Urban Affairs (JCUA) is to combat poverty, racism, and antisemitism in partnership with Chicago's diverse communities. Inspired by core Jewish values, JCUA organizes a Jewish constituency to collaborate with communities directly impacted by poverty and racism toward realizing a shared vision of justice. In the context of JCUA’s ongoing work to build bridges and deepen connections with communities across the city, their work calls for three main areas of priority impact: 1) Issue-based campaigns and community organizing, 2) Youth leadership and engagement, and 3) Community investment. To achieve its mission, JCUA develops and mobilizes a base of individuals from the Jewish community who become engaged as leaders, donors, and participants in campaigns, initiatives, and programs.

JCUA seeks an experienced Operations Manager who will oversee business operations for the organization. The Operations Manager will report to and collaborate closely with the Executive Director and ensure effective and efficient business processes and practices, including financial, human resources, and staff support. The ideal candidate will be a self-starter who is detail-oriented and excited by the opportunity for growth in a fast-paced, team-centered environment, working as part of a strong team of leaders. The Operations Manager will have exceptional organizational skills with notable experience developing and managing budgets, overseeing general HR practices, and developing, implementing, and improving organizational processes and systems. JCUA looks forward to welcoming a collaborative and supportive team member into the JCUA family.

Compensation Range

To apply

Please send your resume and cover letter to Jamie Perry at

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Key Responsibilities

  • Develop and implement appropriate fundraising strategies to increase the campaign and overall fundraising with a variety of fundraising techniques that include face-to-face solicitations, events, and written communications.
  • Manage day-to-day financials, providing support to the bookkeeper/accountant
  • Facilitate the creation of accurate and timely monthly reports for organizational management, foundation reporting, and board oversight
  • Develop annual and program budgets in coordination with the Executive Director and key staff for approval by the finance committee and board
  • Create efficient processes for establishing and tracking organizational metrics
  • Responsible for timely execution of end-of-year audit and tax filings
  • Manage the schedule, logistics, and materials for board meetings and retreats
  • Maintain record of board service, participation, term limits, and board rotations to support board development and engagement
  • Serve as general support to senior staff on all organizational partnerships
  • Ensure effective HR processes and practices are in place, including onboarding, staff orientation, employee evaluation, compensation and benefits, and professional development opportunities
  • Oversee the updating of personnel policies to meet legal/organizational needs
  • Maintain and streamline processes and materials to facilitate requisitions, reimbursements, and recordkeeping
  • Oversee timely and accurate payroll in collaboration with the bookkeeper
  • Partner with the Executive Director and key staff to manage program logistics

Qualifications & Skills

  • Bachelor’s degree required
  • 4+ years in business, operations, and people management
    • Passion for the JCUA mission and the ability to promote and communicate mission impact to stakeholders
  • Understanding and commitment to social justice
  • Excellent written and verbal communication skills
  • Skilled in financial management
  • Demonstrated experience in developing, implementing, and improving organizational processes
  • Experience and comfort working with high-level board members and donors
  • Knowledge of, and interest in, work within the Chicago-area Jewish community
  • Goal-oriented and data-driven with strong follow-through
  • Comfort working both independently and as part of a collaborative team
  • Proficiency working with business technology
  • Keen interest in the operational side of nonprofit management

JCUA believes that personnel diversity is an organizational strength and recognizes and values the intersecting identities that staff members bring to the organization. People of color are strongly encouraged to apply.

Key Responsibilities

Qualifications & Skills

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