Chief Engagement Officer

National Runaway Safeline


Chicago, IL (Hybrid)


For more than 50 years, the National Runaway Safeline (NRS) has responded to youth and families in crisis, housing the federally supported national communications system for youth experiencing homelessness, who have runaway, or are facing crisis. Through its mission to keep America's runaway, homeless, and at-risk youth safe and off the streets, NRS provides critical crisis intervention and resources for youth and families 24 hours a day, 365 days a year via a hotline, chat, emails, and an online forum. Based in Chicago, NRS serves youth and their families from across the U.S.

NRS seeks a dynamic, experienced Chief Engagement Officer who is inspired by the opportunity to contribute to the efforts that ensure America’s runaway, homeless, and at-risk youth are safe and off the streets. The Chief Engagement Officer leads the organization’s strategic fundraising and resource development functions, communications and marketing programs, and outreach and engagement efforts to raise public awareness about youth homelessness, runaway prevention, and the critical need for services. Reporting to the CEO, the Chief Engagement Officer serves as a key member of the organization’s Executive Leadership Team and is instrumental in aligning all facets of NRS around integrated branding, marketing, messaging, fundraising, and engagement. NRS is seeking someone who thrives in a fast-paced environment and has demonstrated an unwavering commitment to youth in crisis, racial justice, and prevention. Up to 20% travel is expected

NRS is an equal opportunity employer and will not discriminate against any employee or applicant based on race, color, creed, religion, gender, sexual orientation, national origin, age or disability.

Compensation Range

$100K - $115K

To apply

Please submit a resume & cover letter to Beth Greenberg, Consultant, Evolve Giving Group:

Download Job Description

Key Responsibilities

  • Develop, manage, and budget for the execution of a comprehensive annual strategic marketing & communications plan that addresses all organizational focus areas including education, outreach, prevention, crisis services, and fundraising
  • Create and implement communications strategies that increase engagement from youth, families, service providers, donors, and other key stakeholders 
  • Oversee management of the NRS brand through messaging, print and on-line collateral materials, ensuring consistency and clarity of use internally and externally
  • Serve as the creative director and senior writer for all organizational communication and marketing materials
  • Lead NRS’ social media strategies across platforms to drive youth engagement, brand awareness, and fundraising efforts
  • Work with the Development Committee, the CEO, and the Development team to develop short- and long-term fundraising goals, including an annual fundraising plan
  • Plan, coordinate, and assure implementation of strategies to develop donors and contributions including volunteer and donor management, research, cultivation, and gift processing
  • Supervise the Prevention & Outreach Coordinator, PR/Media Consultant, and the Development and Communications teams
  • Participate in Board and leadership meetings as well as fundraising and conference events (occasional nights/weekends)

Qualifications & Skills

  • Demonstrated leadership capacity; previous success working with Senior Leadership and Board of Directors
  • Ability to mentor, develop, and motivate a team
  • Superb written and verbal communications skills
  • Experience with writing grants, cultivating donor relations, and a proven track record in fundraising
  • A high level of comfort with public speaking and serving as an organizational spokesperson 
  • Creative problem-solving skills with a positive, results-oriented mindset
  • Comfortable with change management and being part of a collaborative work environment 
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher), Adobe, Constant Contact, and design software (i.e. Canva and Google Analytics) 
  • Working knowledge of graphic design, social media and web content development 
  • Passion, integrity and commitment to the NRS goals and mission of National Runaway Safeline and DEIJ principles
  • Ability and willingness to travel (up to 20%) and work occasional nights/weekends

Key Responsibilities

Qualifications & Skills

Search More Roles