Samaritans
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Boston, MA (temporarily remote, soon to be hybrid)
• Develop and implement plans and objectives for the Grief Support Services department
• Work closely with people seeking grief support services in a non-judgmental manner to facilitate anticipatory grief; provide education to these individuals
• Participate in the development of the departmental budget and monitor department expenses
• Build and maintain strategic partnerships and collaborations to advance agency goals
• Manage departmental staffing needs to include interviewing, hiring, training, evaluations, and more
• Supervise the Coordinator of Grief Support Services and coordinate with the Clinical Advisor
• Oversee events, programs, and conferences as needed
• Develop communication and public awareness campaigns to support the Grief Support Services department
• Resolve conflict and internal issues as needed; provide difficult feedback to volunteers as necessary
• In collaboration with the Director of Marketing and Communications, develop and engage in communication and public awareness campaigns
• Research similar programs being offered across the country; provide recommendations to expand grief support services into new areas
• Establish Samaritans as a thought leader in the suicide prevention and postvention field through participation in conferences, papers, and more
• Master’s degree in Human Services with a concentration in Social Work, Psychology, Counseling or Health Related Field
• LCSW, LICSW, LMHC or other license in mental health field
• Demonstrated knowledge of trauma informed service delivery
• Strong ability to facilitate group discussions
• Excellent communication skills including the ability to make effective presentations to volunteers, staff, industry peers, board members and donors
• Effective, motivational supervisory skills with the ability to lead in a team- oriented setting
• Ability to work with sensitive and confidential information
• Flexibility in working hours appropriate to meet responsibilities
• Some local travel for contact with survivors, conferences, and visits to partner agencies, board members, donors and event sites
• Comfort with ambiguity and ever- changing demands
• Proficiency in Microsoft Office Suite; Salesforce experience preferred