For 50 years, the National Runaway Safeline (NRS) has responded to youth and families in crisis, serving as the national communications system for runaway and homeless youth. NRS continually transforms technology, training and services to meet the current needs of vulnerable youth and ultimately achieve an end to youth homelessness. Through its mission to keep America's runaway, homeless and at-risk youth safe and off the streets, NRS provides critical crisis intervention and resources for youth and families 24 hours a day, 365 days a year via a hotline, chat, emails and an online forum. Based in Chicago, NRS serves youth and their families from across the U.S.
NRS seeks an experienced Chief Operating Officer (COO) who is collaborative, team oriented, and mission-minded. The COO will provide strategic day-to-day direction to the organization and oversee all internal systems to ensure that NRS is well positioned to achieve its strategic, culture, and growth goals, including its DEI initiatives. The Chief Operating Officer reports to the CEO and manages all operations, finance, technology, and human resource functions. The COO must be committed to a flexible schedule to include some evening and weekend hours and some national travel.